FAQ

Shipping

Domestic Shipping

 

We aim to post out orders within 24/48hrs of completing a purchase, this is excluding weekends and bank holidays.  
Orders are sent out by Royal mail 1st class signed for.

International Shipping 

 

Please contact us directly for an accurate quote for the products you require to your country of residence. Our online store and shipping costs listed are for UK deliveries only. 

Returns

How to Return  

 

You may return goods sold by Canama within 14 days of delivery for a full refund less postage or an exchange of goods. All items returned must be in the original condition and including packaging.

 

We cannot accept returns of certain items including any item that is not in original condition or showing signs of wear. 

 

Exchanges  

 

Refunds will be issued once the item(s) is received back to Canama.  Please send us an email, text or phone call letting us know that you are returning the goods for a refund or exchange.

If an exchange is required we will need to know style colour and size so we can check as to whether we have item in stock. A refund will only be issued if item has been returned in original condition.